Return request should be sent to within 72 hours of delivery. If it isn’t of sound quality, it will not make it to our shelves. Trust that we stand behind all our products. We pride ourselves on being honest and ethical in the handling of your business, return customers and referrals are what fuel our sales. Ample descriptions and photos are used to depict actual condition. There are no returns on used items as they are sold as is. We urge all customers to check their sneakers at the time of receival as our refund policy covers the item within 30 days. The return will be issued upon passing inspection to ensure the item is in the same condition as it was during the time of ship.
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We want all customers of Hype Stew Sneakers to be happy, which is why we offer free returns for all new items. That company can be found by checking your delivery confirmation email received directly after purchase. Items which arrive damaged must be reported to the delivery service that fulfilled the order. These elements include delayed shipping by the delivery service, inclement weather and clerical errors. Delivery times are not guaranteed and can be subject to changes beyond our control. If for any reason shipping dates or priorities are changed you will receive an email from our shipping department. All shipments will be fulfilled and sent out within 2 business days of purchase from our Metro Detroit facility. There is a flat rate of $13.95 for all domestic shipments (excluding Hawaii and Alaska).
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